Well, we understand you are here to get a solution for your issue called “Windows can’t communicate with the device or resource” (Primary DNS Server), so do not fret, you will definitely get the solutions for your problem in this article of computertopic, so keep reading.
In this guide, we will discuss the causes of the error and how we can resolve or fix the issue with easy steps.
Mainly this error is caused due to DNS and IP settings and also various reasons such as Internet Protocol version 4 (TCP/IPv4) is not configured properly, the DNS server trying to access is temporarily unavailable, IP conflicting, Proxy server, etc.
Note: If you have configured a proxy server into your system, then try to disable it, before you proceed to opt for the solutions.
How to Fix “Windows can’t communicate with the device or resource” (Primary DNS Server)
In this guide, there are five solutions you can try to fix your issue. You may not have to try them all. Just work your way down at the top of the list until you find the one that works for you.
Solution 1: Change the Adapter settings
Sometimes it may be possible that you have set something wrong IP address to your network adapter and when your computer tries to connect to your ISP then the Windows can’t communicate with the device or resource, so it is important to set the IP address along with DNS provided by the Internet Service Provider(ISP) properly.
Let us see how you can change the adapter setting. Follow the below steps.
Step 1: Open the Control Panel by typing in the search box of Windows 10.
Step 2: In the pop-up window, choose the Network and Internet option to proceed.
Step 3: Then choose Network and Sharing Center option.
Step 4: You will see the network adapters window.
Step 5: In the pop-up window, click Properties to continue.
Step 6: Just double-click on Internet Protocol Version 4 (TCP/IPv4).
Step 7:Now Check options called Obtain an IP address automatically and Obtain DNS server address automatically.
Step 8: Click OK to confirm the changes.
Then check for the error ‘Windows can’t communicate with the device or resource‘ is solved or not. If not then, go for the next solution.
Solution 2: Reset the Networking Setting Using a Command prompt
Step 1: Type ‘CMD’ in the search box of Windows 10 and right-click on the ‘command prompt’ application and click “Run as administrator”.
Step 2: Once the command prompt opens, execute the following commands one by one.
ipconfig /flushdns
ipconfig /release
ipconfig /renew
ipconfig /registerdns
Solution 3: Reboot Your Router or Modem
Step 1:Take your router and turn it back.
Step 2:Search for any button named ‘reset’ on its back. Take a thin as a pin to press the “reset” button for a few seconds until the router light blinks altogether.
Windows can’t communicate with the device or resource
Step 3:Then connect your computer again to the Wi-Fi network. check if the problem gets fixed.
Solution 4: Use Global DNS
If still your error “Windows can’t communicate with the device or resource” doesn’t take the name of going, then we would highly recommend trying this method of using Google DNS.
Preferred DNS server: 8.8.8.8
Alternative DNS server: 8.8.4.4
Step 1: Open the Control Panel by typing in the search box of Windows 10.
Step 2: In the pop-up window, choose Network and Internet to proceed.
Step 3: Choose Network and Sharing Center.
Step 4: Then you will see the network to which you are connected. Click it under the Connections to continue.
Step 5: In the pop-up window, click Properties to continue.
Step 6: Double-click on the Internet Protocol Version 4 (TCP/IPv4).
Step 7: Check on “Use the following DNS server addresses:”. Now set the values as follows: Preferred DNS server: 8.8.8.8 and Alternative DNS server: 8.8.4.4. Click OK and restart your computer and check for the problem in your computer.
Solution 5: Update Network card drivers
It may happen that your network card drivers are corrupted or outdated, so it is very important to check your card driver and update it, in order to function your internet in a disturb-free manner.
Let us check how we can update the network drivers if it is outdated. Follow the process.
Step 1: Open the Run dialog box by Pressing Windows + R, type “devmgmt.msc” and press Enter.
Step 2: Once the device manager window popup, expand Network adapters and locate your hardware. Right-click on it and select “Uninstall”.
Step 3: After uninstalling the driver, right-click on the empty space and select “Scan for hardware changes”. Windows will now automatically detect your Uninstalled hardware and install the drivers.
Step 4: Then Restart your computer and check if the problem “Windows can’t communicate with the device or resource” got solved.
Bottom Line
Hope you find this article helpful, by following the above Five methods you will definitely get positive results and issues will be solved from your computer. Do comment in the comment section for any queries related to ‘Windows can’t communicate with the device or resource” (Primary DNS Server), thank you.
