Android has become one of the most popular operating systems and user-friendly. Mostly it is used in mobile devices, it comes with astonishing features and applications that tempts to the user’s to spend more and more time.
No doubt android users are happy with its OS, but there are some of the users face unexpected popup errors and one of them being ‘android.process.media has stopped‘ error.
Users are searching on google, how to fix “Unfortunately, the process android.process.media has stopped” error from their mobile phones.
To help you out we have come up with proven solution methods, that will definitely help you in solving your problem of ‘android.process.media has stopped’ permanently.
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Why “android.process.media has stopped” error occurs
There could many reasons for the error but some of the main cause are mentioned below:
- Attack by malware.
- Download manager issues.
- Application crashes.
- Wrong operations from a custom ROM to another.
- Firmware upgrade fails on an android phone.
If you have understood the reasons for the error, we would suggest you, go to the solutions that will help you to resolve “Android.Process.Media Has Stopped” error on your Android phones.
Note: Settings may very as per the phone options available.
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Solution 1: Cache and Data Clear of Google Play Store
The first foremost step you need to take is to clear the cache and data of different apps, as this will clear unwanted data from your android devices which is causing conflict with new files. Check out the steps below.
Step 1: Go to Settings on your Phone.
Step 2: Now, go to App Settings or Apps & Notification section (settings may vary as per your phone) .
Step 3: Tap on ‘Installed apps‘ and,
Step 4: Search for ‘Google Play Store’ and Tap on it.
Step 5: Then, tap on Storage option, then tap on clear data and clear cache.
Solution 2: Cache and Data Clear of GOOGLE SERVICES FRAMEWORK
Once you are done with the Cache and Data Clear of GOOGLE PLAY STORE. Now you have to Clear Cache and Data from Google Services Framework. To do so follow the below steps.
Step 1: Go to Settings select Applications option and under that choose Manage Applications.
Step 2: Search for Google Services Framework and tap on it.
Step 3: Now Tap on clear the cache and data for this one.
Once you have followed the step of clearing the cache and data, reboot your Android device and check if you’re able to Fix Android.Process.Media Has Stopped Error or not.
Solution 3: Disabling the Media Storage
Step 1: Open Settings on your phone.
Step 2: Browse for an “Application Manager“
Step 3: Tap on ‘Installed apps’.
Step 4: Tap on the three-dot menu icon at bottom right corner of the screen, and select ‘Show System Processes’.
Step 5: Now search for Media storage or Download manager app.
Step 6: Tap on it from the search result and then tap on Force Stop.
Step 7: Similarly, force stop the Download manager app.
Solution 4: Reset App Preferences
Step 1: Initially, Go to Settings on your Android phone.
Step 2: Go to App Settings section.
Step 3: Tap on installed apps.
Step 4: Next, tap on the three dot icon on the top right corner of the screen and select ‘Reset app preferences’.
Step 5: Click on ‘Reset apps’ to confirm. Check if the error is solved.
Solution 5: Disable and Enable Google Sync
Step 1: Go to Android phone Settings.
Step 2: Then go to Accounts >Sync.
Step 3:Tap on the Google option.
Step 4: Uncheck all the sync options for your Google account.
Step 5: Then Switch off your Android phone.
Step 6: Switch ON your device After shutdown.
Now Enable Sync Settings Again
Step 7: Go to Settings on your Android device.
Step 8: Go to App Settings section.
Step 9: Navigate to Accounts>Sync.
Step 10: Tap on Google.
Step 11: Turn on the sync for your Google account.
And check for the error “android.process.media has stopped”.
Solution 6: Check it in Safe Mode
It is recommended that to check if this is what’s causing the problem you will have to start the phone in Safe Mode as only.
Steps for Samsung devices
- Samsung device needs to press and hold the Power key until the model name screen appearing on the screen.
- SAMSUNG logo will appear on the screen, then release the Power key.
- After releasing the Power key, press and hold the Volume down key, until the device finishes restarting.
- The Safe mode will appear in the bottom left corner of the screen, then you release the Volume down key.
Steps for Huawei devices
- Hold the power key for a few seconds to turn off the device.
- Release it when the Huawei logo appears on the screen.
- And press and hold the Volume down key.
- Keep holding or pressing the Volume key till the phone boots up.
- Once the phone boots up, “Safe mode” should appear on the bottom of the screen
Finding or checking the app is going to be a trial and error method. You have to uninstall the last app you have downloaded and then check if the issue still occurs.
Repeat this step until your issue no longer occurs. The last app you uninstalled might be what’s causing the problem.
Solution 7: Update Firmware
Step 1: First connect your phone to internet.
Step 2: Go to Settings on your Android.
Step 3: Tap on ‘About phone’.
Step 4: Tap on ‘System update’ or ‘Software update’.
Step 5: Tap on ‘check for updates’ manually.
Step 6: Download the latest update for your Android.
Solution 8: Factory Reset
If you are still here, that means your error has not yet resolved, the last step would be to give factory reset to your phone. It will delete your complete data includes pictures, videos, files, playstore apps etc. and it will restore it to its original state and all data will be removed and your error will be solved.
Hope you find this article on “android.process.media has stopped” error has helped you, we tried all our best to accumulate all possible solution to help you. If you are still facing the problem we suggest you, take support from android technical support.