Astro A50 wireless headsets are one of the most popular gaming headsets. They come with a variety of benefits, such as noise-cancellation and 10 hours of battery life to ensure you can keep playing for hours on end. However, sometimes the Astro A50 Won’t Turn On.
This could be due to many different issues, but there are some common causes that you should be aware of before calling customer service. If your headset refuses to turn on, here are some possible reasons and how to fix them.
4 Possible Causes Astro A50 Won’t Turn On
1) The A50 can be turned on if you remove the battery.
Sometimes, if you unplug the headset from your computer or charge it for a long time, the device may have shut off while in sleep mode. It is a good idea to check this first before contacting customer service.
2) The A50 battery life is limited.
If the charging light on the headset is red, it means that the battery life has run out and you’ll need to replace it. This can be done by visiting an authorized retailer.
3) There are no Bluetooth connections on your device.
Sometimes, if there are no Bluetooth connections on your device, the headset won’t turn on either. However, it is possible that there are just not enough Bluetooth connections available to turn on the headset. Make sure that you have at least one connection available if you want to use your A50 with your phone or tablet.
4) There is interference in your area of use.
Interference can come from other wireless devices near you or from radio waves from Wi-Fi and cell phones around you. Try moving closer to another source of radio waves or take off any nearby devices that might be causing interference so that you can get your headset working again.
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How to fix the Astro A50 Won’t Turn On
Fix 1: Give a Hard-Reset to the Astro A50 Headset
There are two common ways to reset your headset. The first is to remove the battery, which can be done by turning off and unplugging the power cord or by removing the battery from the device. Once the battery has been removed, reinsert it back into its slot and turn on your Astro A50 headset.
A second way to reset your Astro A50 headset is to hold down the power button for 10 seconds before turning it off and then back on again. This will cause a hard reset, which will fix most issues with your headset.
Fix 2: Ensure The Battery Is Not Dead
This is the most common cause your Astro A50 Won’t Turn On.
The most common reason for the A50 refusing to turn on is that the battery died. If this is the case, try plugging your headset in and then unplugging it from the wall socket before pressing the power button again.
Ensure the battery is not dead and try charging it by plugging it into a USB port. If this doesn’t work, you can replace the battery with a new one.
Fix 3: Get Astro A50 to a local repair shop
If your headset is not turning on, it could be that the battery needs to be replaced. This is an easy solution, but you should consider taking them in for a local repair shop. They can replace the battery and fix any other electronic issues with the device.
Another common issue is that the firmware may need to be updated on your A50 headset. The firmware can be updated using a microSD card and will keep your headset up-to-date with all of the latest features.
If you want to open up your headset and update the firmware, you’ll need a screwdriver or a specialized tool called an “Astro Tool Kit” (sold separately).
The last possible cause for your A50 not turning on could be that there is a hardware issue with it. Your Astro A50 might have been dropped or it might have been exposed to water or other harsh conditions.
In these cases, you’ll need to bring it to a repair shop because they can replace any broken parts and get your device back in shape again.
Fix 4: Having low memory storage space or can’t connect to Wi-Fi
Another possibility is that your device has low memory storage space or can’t connect to Wi-Fi properly. Plugging in your A50 to charge should fix these issues if they exist. If your headset would still refuse to turn on after trying these methods, then you will want to call customer service for help.
Fix 5: Get involved in the discussion on community forum
If your headset won’t turn on, you should first try and get involved in the discussion on a related community forum. Many of these forums will have other people with the same issue who can offer advice or may be able to help fix it for you.
With this method, you’ll be better able to narrow down the problem before contacting customer service.
Another way to troubleshoot the problem is by checking to make sure that the A50 battery is working properly. To check if your battery is working, follow these steps:
1) Push and hold the power button for five seconds
2) While holding the power button push and release volume up/down buttons until one of them flashes red
3) If the light flashes red on one of the volume controls then your battery is working properly
4) If a light doesn’t flash red then your battery needs replacing
5) If neither light flashes red then try plugging in the A50 while it’s turned off and then turn it back on.
When your Astro A50 isn’t turning on, or when your Astro A50 isn’t charging, then follow step 2 to fix the issue of Astro A50 Won’t Turn On.